Madame Roulin and Her Baby

Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case by case basis and we request you to get in touch with our team for prompt resolution. No refunds would be given if the customer has provided a wrong or incomplete shipping address, there are two failed delivery attempts by our shipping agency and/or the package is refused by the recipient. Before accepting delivery of any merchandise, please ensure that it is in good condition and has not been tampered with. In case you receive a package, which you believe was damaged in transit, please retain the original packaging (along with price tags, invoices, labels etc.) until we send someone from our team to review it. Additionally, please mention details about the damaged merchandise on the delivery receipt instead of signing it as 'received'.

We ship through registered courier companies for orders within India & Internationally. Domestic orders are delivered within 7-10 business days. (You will see the delivery date for your order at the time of order confirmation.) International orders are delivered within standard shipping timelines, this will be updated at the time of order booking based on the territory of delivery.

Canvas: We use Artist Canvas which is a fabric made with 2 types of fibres, Cotton and Linen (ofr Flax). Canvas is naturally water-resistant and has a long shelf life. The base colour of the canvas is pure white.

Paper: We use Fine art paper which is a paper of rich quality, around 235 gsm and made up of fibres mostly, Cotton or Alpha Cellulose. The side we print on is specially coated to ensure the pigments stick firmly on to the surface and have a long shelf life. Please note, it is not waterproof, hence keep it away from water. 

Canvas: We use a latex based waterproof ink.

Fine art Paper: We use a watercolour based ink for digital print.

Canvas: Wipe the canvas with soap water and cloth, do not use any chemical solvents.

Fine Art Paper: Wipe the glass covering & the frame with a clean and dry cloth.